Hello@LoonandLark.com
Mailing Address
Loon + Lark LLC
P.O. Box 1172
Frederick, CO 80530-1172
For custom orders or questions fill out the contact form below
(You can also check out our FAQ below)
Questions?
Tap the topics below for some help
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YES! While it depends on the nature of the custom piece, I would love to help create something that you will love!
Fill out the form above or send us an e-mail at Hello@LoonandLark.com and we can discuss your idea!
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All items are hand made by me. I strive for perfection, but I am human and sometimes there will be small discrepancies in sizes.
If something does not pass my standards I will either sell it for a discount in my *imperfect items (sale)* section of my website, use it myself, or give it to one of my friends/family to use and provide precious feedback on. I promise, as little as possible goes to waste!
I do pre-wash all of my cotton fabric to prevent bleeding colors or shrinkage once it gets to you. If you have sensitivities, I do recommend washing at home once you receive your items with your favorite mild detergent according to washing instructions. This will also help increase absorbency and prevent any future bleeding or shrinking.
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In the spirit of striving to lower waste, a lot of my items will ship in recycled mailers.
These come to me when I order items or from friends/family who save their own mailers and give them to me.
As long as the integrity of the mailers is intact, I will re-use it! If/when I do run out of recycled mailers, I will begin using recycled materials.
Until then - I will use what I have until I have it no more!
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I have two shipping options available. First Class Mail (2-5 Business Days) and Priority Mail (1-3 Business Days). I will do my absolute best to get your order shipped the next business day after you place your order.
Please keep in mind that during any holiday season the shipping times may take a little longer. Please consult the USPS website for up to date information on shipping delays.
Loon + Lark does not guarantee shipping times. We are at the mercy of the USPS!
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In this digital age and in the spirit of keeping things low waste, we have decided to skip sending a paper receipt. Once you place an order you will receive an e-mail with your receipt!
Earth loves you, love it back.
Browse our blog for tips, tricks, and even our own failures on how to become less wasteful.